Repetition

An excerpt from the book Homo Imitans by Leandro Herrero: In an information-cluttered working environment where many ‘initiatives’ compete for airtime, repeated topdown communications become terribly inefficient. In Cluttered Corporate Inc, noise and signal get blurred. Eventually all is noise. The biggest health hazard of world I is information pollution. In fact, the mathematics of world I are the maths of attrition: start with

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‘Deus ex machina’

An excerpt from the book Homo Imitans by Leandro Herrero: In this world, big seems to be beautifully linear as well: the more information pushed down to the bottom, the more pipes or channels used, the more flow created…the better it seems. Indeed, this is a world of channels, vehicles and their language: flow, block, saturation, etc. The pathways

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Currency is Information

An excerpt from the book Homo Imitans by Leandro Herrero: In this world, the currency is information: verbal, written or electronic information that flows all around and between us. This is the world of facts, the world with pieces of data or packages of knowledge flowing from one place to another. Homo Sapiens and management love this world. The

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We’ve been getting it wrong time after time.

An excerpt from the book Homo Imitans by Leandro Herrero: We’ve been getting it wrong time after time. Change management programmes that fail to deliver, many inefficiencies in the management of organizations, the poor performance and big disappointments of government orchestrated social change interventions, the failed civic or religious campaigns to develop and implement a ‘social agenda’, the slow, painful

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Incredible Plasticity

An excerpt from the book Homo Imitans by Leandro Herrero: If the Social Sciences teach us anything, it is about our incredible plasticity, which we are always more ready to attribute to others than to ourselves. And this fantastic capacity is precisely the good/bad news to consider. Bad news à la Iraq, good news à la all the possible

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Roles, Power and Uniforms

An excerpt from the book Homo Imitans by Leandro Herrero: The pictures that shocked the world will still be in many people’s minds when the name Abu Ghraib is forgotten. The scenes of Iraqi prisoners and their American custodians made front pages and prime time everywhere. The sense of disgust was universal, but apart from this there was a

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Good news: In management we don’t have electric shock.

An excerpt from the book Homo Imitans by Leandro Herrero: The good news is that in management we don’t have electric shocks. The bad news is that there is a worse kind of pain than that inflicted by voltage: psychological pain. The dynamics of power in our organizations are very rich. We exercise power, obey orders and follow instructions.

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It’s the system, not me…

An excerpt from the book Homo Imitans by Leandro Herrero: Not many people knew what was going on in the psychology department. Nothing unusual about that. An advert in the local newspaper offered volunteers a few dollars for participating in an experiment, and many people from the city of New Haven applied. The study was run by Stanley Milgram,

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From the jungle to Wall Street.

An excerpt from the book Homo Imitans by Leandro Herrero: Rituals that are effective both on the business AND the organizational level are rare. Most of the time there is a disconnect between the business functionality (poor) and the ritual and tribal functionality (very high). One of the visible effects of a sudden cost-cutting exercise in the

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